Privacy policies and terms of service

Effective Date: 5/14/2024

Five Plus Protein ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Website") and use our services (collectively, the "Services").

Information We Collect

We collect several types of information when you use the Services:

  • Information you provide directly: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping address, billing address, phone number, payment information, and any other information you choose to provide.

  • Information collected automatically: When you use the Website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, device type, referring URLs, pages visited on the Website, and search terms used. We may also collect information about your interaction with emails we send you, such as whether you open, click on links, or forward them.

  • Information from third parties: We may collect information about you from third parties, such as social media platforms, if you choose to connect your account with us.

How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain the Website and Services

  • To process your orders and fulfill your requests

  • To send you marketing and promotional communications (with your consent)

  • To personalize your experience on the Website

  • To analyze how you use the Website and Services

  • To improve the Website and Services

  • To comply with legal and regulatory requirements

  • To prevent fraud and protect our business

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure. We may also share your information with third parties for marketing purposes, but only with your consent.

We will not sell or rent your personal information to third parties without your consent. However, we may disclose your information if required by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or the safety of others.

Your Choices

You can choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications. You can also access, update, or delete your personal information by logging into your account or contacting us.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. You are encouraged to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at hello@fiveplusprotein.com.

Terms of Service

Five Plus Protein Terms of Service

Effective Date: [5/14/2024]

These Terms of Service ("Terms") govern your access to and use of the Five Plus Proteinwebsite (the "Website") and the services offered thereon (collectively, the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Website or Services.

1. Use of the Website and Services

  • You must be at least 18 years old to use the Website and Services.

  • You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

  • You may not use the Website or Services for any illegal or unauthorized purpose.

  • You may not use the Website or Services in any way that could damage, disable, overburden, or impair the Website or Services.

  • You may not use the Website or Services to obtain or disclose unauthorized information.

2. Intellectual Property

The Website and Services contain intellectual property owned by Five Plus Protein, including trademarks, copyrights, and trade secrets. You may not use any intellectual property owned by Five Plus Protein without our express written permission.

3. Orders and Payment

  • When you place an order for products through the Website, you agree to pay the purchase price listed on the Website.

  • We accept various payment methods, as displayed at checkout.

  • We reserve the right to refuse any order for any reason.

4. Shipping and Returns

  • Shipping costs and estimated delivery times will be displayed at checkout.

  • You can find detailed information about our return policy on a separate page on the Website.

5. Disclaimers

  • THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. FIVE PLUS PROTEIN DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  • FIVE PLUS PROTEIN DOES NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  • FIVE PLUS PROTEIN DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE OR SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

6. Limitation of Liability

FIVE PLUS PROTEIN SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE WEBSITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF FIVE PLUS PROTEIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7. Termination

We may terminate your access to the Website and Services for any reason, at any time, without notice.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

9. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be held in [Your City, State].

10. Entire Agreement

These Terms constitute the entire agreement between you and Five Plus Protein with respect to the use of the Website and Services.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

12. Waiver

Our failure to enforce any provision of these Terms shall not be construed as a waiver of such provision or any other provision of these Terms.

13. Contact Us

If you have any questions about these Terms, please contact us by email at hello@fiveplusprotein.com.