Effective Date: 5/14/2024
Privacy Policy
Five Plus Protein ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Website") and use our services (collectively, the "Services").
Information We Collect
We collect several types of information when you use the Services:
- Information you provide directly: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping address, billing address, phone number, payment information, and any other information you choose to provide.
- Information collected automatically: When you use the Website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, device type, referring URLs, pages visited on the Website, and search terms used. We may also collect information about your interaction with emails we send you, such as whether you open, click on links, or forward them.
- Information from third parties: We may collect information about you from third parties, such as social media platforms, if you choose to connect your account with us.
How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain the Website and Services
- To process your orders and fulfill your requests
- To send you marketing and promotional communications (with your consent)
- To personalize your experience on the Website
- To analyze how you use the Website and Services
- To improve the Website and Services
- To comply with legal and regulatory requirements
- To prevent fraud and protect our business
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure. We may also share your information with third parties for marketing purposes, but only with your consent.
We will not sell or rent your personal information to third parties without your consent. However, we may disclose your information if required by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or the safety of others.
Your Choices
You can choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications. You can also access, update, or delete your personal information by logging into your account or contacting us.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Children's Privacy
Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page. You are encouraged to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at hello@fiveplusprotein.com.